Mintsoft training · Goods in
Create an ASN for every delivery.
An ASN (advance shipping notice) tells us what’s arriving and when. It’s how we book your stock in quickly and accurately, so it’s ready to sell sooner. Here’s how to create one, screen by screen.
Open Create ASN
In the menu, click Warehouse, then Create ASN.
- 1WarehouseOpens the warehouse menu.
- 2Create ASNStarts a new advance shipping notice.
Illustration of the client portal. Your screen may look slightly different.
Tell us about the delivery
Fill in the delivery details, then click Next. Don’t worry if the date or quantity changes later; we update it when the delivery is booked.
- 1PO ReferenceYour purchase order number, or a reference like the supplier’s name. It’s how we match the delivery.
- 2SupplierWho’s sending the goods. If they’re not listed, add them under Products → Extras → Product Suppliers.
- 3Estimated DeliveryWhen you expect it to arrive. You can turn on Save Time to add a time slot too.
- 4Delivery TypeCarton, pallet, or a 20ft, 40ft or 45ft container.
- 5QuantityHow many cartons, pallets or containers. A best guess is fine.
- 6NextSaves the delivery details and takes you to add the products.
Illustration of the client portal. Your screen may look slightly different.
Add the products
Add each product and how many are coming. Start typing a SKU and pick it from the list.
- 1Select Existing SKUFor products already in your portal. Use Enter New SKU only for brand-new products.
- 2SKUStart typing and choose the product from the list.
- 3QuantityThe number of units (not cartons) you’re sending.
- 4Items listEverything added so far. Change a quantity or delete a line if you make a mistake.
Add bundle components, not bundle SKUs. Bundles can’t be added to an ASN.
Illustration of the client portal. Your screen may look slightly different.
Lots of lines? Upload them
For big deliveries, use the Upload Items tab instead of adding products one by one.
- 1Download TemplateGet the CSV template for ASN items.
- 2Choose fileSelect your completed CSV.
- 3SKU and QuantityAll you need for existing products. For new products, add the name, weight and barcode too.
- 4UploadAdds every line to the ASN.
Save the file as CSV, not Excel. Weights are in kg, as numbers only.
| SKU3 | Quantity | Name | WeightInKG | EANBarcode | |
|---|---|---|---|---|---|
| 2 | MUG-BLUE-350 | 480 | |||
| 3 | MUG-GRN-350 | 360 | |||
| 4 | VASE-NEW-01 | 120 | Stoneware Vase | 1.2 | 5012345678931 |
Illustration of the client portal. Your screen may look slightly different.
Confirm and send the paperwork
Check the items, then confirm the ASN and print the paperwork for your supplier.
- 1Confirm ASNSends the ASN to us. It moves to Awaiting Delivery and appears in the delivery calendar.
- 2Generate ASN PDFCreates the delivery paperwork. Email it to your supplier to attach to the goods.
- 3Awaiting DeliveryWe’re now expecting your delivery.
Includes the delivery address, your PO reference, a barcode we scan on arrival and the list of items. Ask your supplier to attach it to every pallet or carton.
Illustration of the client portal. Your screen may look slightly different.
After you confirm
From your supplier to your shelves.
Create and confirm
Your ASN is Awaiting Delivery.
Supplier ships
With the ASN paperwork on every pallet or carton.
Delivery arrives
We unload and count it against your ASN.
Booked in
Stock goes live in your portal within 1 working day.
Ready to sell
Put away and available for your orders.
Managing your ASNs
Find, edit or add documents later.
All your ASNs are listed under Warehouse → ASNs. Open one to change quantities, add attachments or reprint the paperwork, any time before it arrives.
- 1Your ASNFind it by PO reference and check its status.
- 2ActionsOpens the options for that ASN.
- 3Manage ASNEdit items, upload attachments in the Attachments tab, or regenerate the PDF.
Illustration of the client portal. Your screen may look slightly different.
Questions
Common questions.
Can I change an ASN after confirming it?
Yes, until the delivery arrives. Go to Warehouse → ASNs, click Actions → Manage ASN, change the quantities and click Update.
How do I add documents, like a packing list?
Open the ASN with Actions → Manage ASN, go to the Attachments tab, choose your file and click Upload.
How do I delete an ASN?
Email our support team with the PO reference and we’ll remove it for you.
“Cannot add a Bundle to an ASN”
Remove the bundle SKU and add the individual products inside it instead. We receive the components, not the bundle.
What if the delivery doesn’t match the ASN?
We book in what actually arrives and let you know about any differences.
Can I create ASNs in bulk?
No, each delivery needs its own ASN. But you can upload all the items for one ASN with a CSV.
Based on Mintsoft’s Create and confirm an ASN, ASN statuses and Delete an ASN guides.
Need a hand?
We’re here to help.
Questions about a delivery? Include your PO reference and we’ll look it up.

